Bounce-Inc frequently asked questions
1: Is there any delivery charge?
Free delivery within six miles of postcode RH11 9AE (Pease Pottage service station). Thereafter charged at £1 per mile according to the quickest route decided by Google Maps.
2: What power does it require?
The electrical blower supplied requires a 3 pin 13 amp socket (Ordinary household plug socket) or we can supply a generator/petrol blower at extra cost. Either of these must be requested at the time of booking.
3: What if the inflatable goes down?
Safety first. Get everybody off immediately. Unplug the unit. Telephone us. Do not attempt to repair any of our electrical equipment even if you are a qualified electrican. Do not attempt any repair of our equipment.
4: Can we keep it overnight?
Yes but overnight charges apply and this can only be arranged at booking. You will be responsible for the safekeeping of our inflatable and other equipment.
5: How long does it take to set up?
Approximately five-ten minutes dependant on the size of the inflatable.
6: Can we turn off the blower when the inflatable is not in use?
Yes. Just switch off and unplug from your household socket. Please remember that inflatables go down quickly, NOBODY should be on it whilst it is deflating.
7: Is there any reason that you will not be able to deliver?
We reserve the right not to deliver if we deem the requested site to be unsuitable. Please ensure all areas are completly free from garden debris and pet waste or a castle cleaning charge will be incurred.We also reserve right not to deliver in extreme weather conditions.
8: Can we put a inflatable on a patio,tarmac path/area or driveway?
Generally no for safety reasons.If you are unsure please ring us and we will try to advise you.
9: Can we plug two inflatables into one extension lead?
No.One lead is required for each inflatable.
10: Can adults use all of your castles?
No.Adults using smaller inflatables is dangerous and not approved under health and safety guidelines.
11: Can we use the bouncy castle indoors?
Yes. Our inflatables can be used inside. We do not hire inflatables outside from October through March.
Bounce-inc can supply any theme for bouncy castle hire Crawley, Horsham, Sussex and Surrey.